Webexpenses commended at national customer satisfaction awards

Webexpenses was commended for its high levels of customer services last night at a glittering awards ceremony in London.

We were attending the finals of the UK Customer Satisfaction Awards 2013 for which we have been selected as a finalist in the SME category.

The prestigious award is to find the UK companies which can demonstrate they put customer service at the very heart of its operations and strategy.

Webexpenses was pipped at the post by the winners, iNet Telecoms (Voipfone), but we were praised by the panel of industry experts for the quality of our customer services.

Rachel Gregan, Head of Marketing at Webexpenses, said: “It was a real honour to be selected as finalists as our whole ethos is about trying to exceed our customer’s expectations.

“It’s something that guides everything we do and to have that work recognised in this way means the world to us.”

The award was presented at a glittering ceremony held in the capital’s Lancaster London Hotel with companies throughout the UK competing for the various categories.

The competition is organised by the Institute of Customer Service, which is the professional body for customer services and part of a community of more than 360 organisations from across the private, public and third sectors.

The judging panel who had the tough task of deciding the winners included Steve Holliday, chief executive officer of the National Grid, Marks and Spencer executive director Laura Wade-Gery and award winning journalist Nadine Dereza.

Congratulations to the winner Viopfone, it was a great evening.