Mountain Warehouse

Outdoor clothing and equipment specialist, Mountain Warehouse, who have over 240 stores globally, are now using Webexpenses to manage their expenses.

Webexpenses explores the main expense-related issues the business was having prior to using Webexpenses for their expense management solution, with Mountain Warehouse’s Richard Allen.

What were the typical challenges you used to face when managing expenses?

Our previous expense and credit card claims process was very manual, requiring employees to complete paper forms or spreadsheets, collate receipts and post back to the finance team. This was proving inefficient for both the employee and the accounts payable team.

What was important when looking for an expenses management provider?

As a growing business, with employees in international markets, it was important to work with a provider that offered an expenses solution that could manage worldwide currencies and taxes.

Why was Webexpenses chosen as your new expense provider?

Webexpenses offers a user-friendly product that simplifies the process of expenses and credit card claims for our employees, as well as boosting both compliance and VAT reclaims for the business. The integration with SunSystems should also allow us to streamline the data entry process for the accounts payable team.

Which key features within Webexpenses are important to you?

The mobile app is important as it will allow our employees to efficiently process their expense and credit card claims even whilst travelling, whilst the mileage tracker should simplify recording mileage by employees it will also provide the business with greater control over the costs and improve HMRC compliance.